AutoTreads respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have. We handle your information in line with the Privacy Act 2020 (New Zealand).
1. Information We Collect
We collect the information you give us when you submit an appointment request or contact form. This typically includes your name, phone number, email address, vehicle details and any message you send. We only ask for what we need to respond to you and provide our services.
We do not collect payment card details through this website. Payment is handled in person at the workshop.
2. How We Use Your Information
- To respond to your enquiry and confirm appointments
- To carry out and follow up on the services you book
- To keep records of work performed on your vehicle
- To contact you about your booking or vehicle where relevant
We do not sell your information, and we do not send marketing unless you have asked us to.
3. Form Handling
Our website forms are processed by a third-party form delivery service that forwards your message to our inbox at info@autotreads.co.nz. Your submission is transmitted securely for this purpose and is subject to that provider's own privacy and security practices.
4. Storage and Security
We take reasonable steps to keep your information safe from loss, misuse and unauthorised access. We keep it only for as long as we need it for the purposes above or as required by law.
5. Sharing Your Information
We do not share your personal information with third parties except where it is necessary to provide our services, where you have given permission, or where we are required to by law.
6. Cookies and Analytics
This website uses minimal cookies needed for it to function. If we use analytics to understand how the site is used, that information is aggregated and does not identify you personally. You can control cookies through your browser settings.
7. Your Rights
Under the Privacy Act 2020 you have the right to ask what personal information we hold about you, to request a copy, and to ask us to correct it if it is wrong. To make a request, contact us using the details below.
8. Changes to This Policy
We may update this policy from time to time. The current version will always be available on this page, with the date it was last updated shown above.
9. Contact Us
If you have any questions about this policy or how we handle your information, contact us at info@autotreads.co.nz or call 09 274 9588. Our workshop is at 13B Carpenter Road, East Tamaki, Auckland, New Zealand.